South Florida Center for Cosmetic Surgery Refund & Cancellation Policy

Preparing for surgery at the South Florida Center for Cosmetic Surgery requires the resources of our medical staff, patient coordinators, and physicians. In addition, leading up to surgery, the time of our surgeons, anesthesiologists, and various support medical staff will be reserved. In the case of a cancellation, these professionals are still compensated, representing a significant loss for the South Florida Center for Cosmetic Surgery. Late cancellations can also mean that materials and instruments that have been ordered or prepared for a case go unused. To reflect this reality, we have the following cancellation policy in place. The cancellation and refund policies included below only apply to surgeries. scheduled in the future. Patients who have undergone surgery are not eligible for refund.

Cancellation Policy & Fees

• All deposits are non-refundable.
• Cancellation 15–21 days prior to your procedure date result in a 25% loss of all fees
• Cancellation 8 – 14 days prior to your procedure date result in a 35% loss of all fees
• Cancellation 7 days or less from your procedure date result in 50% loss of all fees
• Cancellation 2 days or less from your procedure date result in 100% loss of all fees

Patient Credit and Forfeiture of Payments

Deposits and payments collected by the South Florida Center for Cosmetic Surgery remain as a credit for patients to use towards surgical or non-surgical services for a period of twelve (12) months from the date of deposit. After a period of twelve (12) months, any unused monies paid to the South Florida Center for Cosmetic Surgery shall be deemed forfeited and ineligible for refund.

Surgery Payment

Payment for surgery (which includes any and all facility fees, surgeon’s fees, procedure fees, anesthesia fees and any other fees that might be involved) must be received in full two (2) weeks prior to surgery date. Scheduled surgeries that have a balance remaining within two weeks of their scheduled date are subject to be taken off the schedule or rescheduled to a later date. In these cases, full payment may be required to secure a new surgery date.

Rescheduling Policy

Any surgery rescheduled by a patient within two (2) weeks of their scheduled surgery date, will incur a $1,000 rescheduling fee. This fee will be added to the total due prior to surgery which must be paid two (2) weeks prior to surgery. The South Florida Center for Cosmetic Surgery reserves the right to reschedule surgeries leading up to the surgery date. In these rare instances, patients will be informed of these changes ahead of their surgery. Changes in scheduling do not entitled patients to a refund outside of the refund and cancellation terms.

Non-Eligible Patient Refunds

In the event a patient is deemed not a candidate for surgery with the South Florida Center for Cosmetic Surgery, they may be eligible for a partial refund, less the fees below:

• $500, all deposits are non-refundable
• Additional $250, if a medical interview/evaluation has been completed.
• Additional $250, if lab-work has been completed.
• Additional $250, if a pre-op appointment has been completed.
• Cancellation Fee, determined by time of cancellation.

Refund Processing

Refund requests must be submitted via email to [email protected]. All refund requests are reviewed by management for approval. This process can take 7-14 days. In the case that management approves a refund request, refunds will be processed with 30 days of their approval by South Florida Center for Cosmetic Surgery. All refunds will be made to the original payment method. Cash and Cashier’s Checks will be refunded by mailed check.